Free Ground Shipping within the Continental US.
Shipping to USA Destinations:
Orders to Continental USA destinations are
shipped for free
We insure all packages at no additional charge to you.
Standard and free shipping is Fed Ex Ground, Fed Ex Home Delivery and USPS.
We do ship via UPS upon request.
Express Shipment:
We offer express shipments by Fed Ex at extra cost
We offer Overnight (next business day), 2 day business air, 3 day business air,
and if if available in your area priority express for Saturday delivery.
Because every shipment is different we show an estimated cost.
Shipping to International Destinations:
International Customs Duties and Taxes:
Our prices and our shipping costs do not include any local customs duties or
local taxes. For information on duties and taxes please contact your customs
department. Typically most items arriving from overseas are charged either
Customs duty and/or local taxes. Every country has different rules, so if you
have questions please ask first and we will try to help. It is your
responsibility to pay any Duties and Taxes.
We do NOT charge or collect "value added tax" (VAT) or customs fees for
shipments to Canada. The customer is responsible to pay all VAT or customs fees
when their package arrives in Canada.
We ship via Air Mail, and we offer for the
additional cost the ability to ship via Fed Ex International Express and
Economy.
recommended
for International Shipping. Tracking number issued, estimated 3-5 business
days for delivery, UPS guarantee delivery. In the event of a lost or damaged
package you will be issued a replacement or a refund.
USPS: International Customers BEWARE,
while this option is a little less expensive;
No tracking
number is issued, allow 4 weeks for delivery. If your package gets lost or
is damaged Thorsengallery is not responsible for a refund or replacement.
International Mail services have proven to be unreliable.
By selecting USPS you waive all
rights to a refund or replacement order.
Shipping Costs:
Because every shipment is different we show an estimated shipping cost.
Please inquire by email
info@ericthorsengallery.com for a quote. If you have any questions
please contact us.
Transit Times
-
Domestic
-
UPS Ground:
5-7 business days.
-
UPS 3 Day:
3 business days.
-
UPS 2nd Day:
2 business days.
-
UPS Next Day:
1 business day.
-
UPS Next Day
Early AM:
Next business day before Noon.
-
International
-
UPS Expedited:
Depends on location, generally 5 business days.
-
UPS Express:
Depends on location, generally 3 business days.
-
US Mail Air
Parcel Post:
Depends on location, generally 4-6 weeks.100
% Satisfaction Guarantee
Thorsen Gallery guarantees your satisfaction with your purchase.
If, for any reason, you are not satisfied with your purchase from
Thorsen Gallery, return it within 30 days for credit, or refund of the
original purchase price.
100 % Satisfaction Guarantee
Thorsen Gallery guarantees your satisfaction with your purchase. If, for
any reason, you are not satisfied with your purchase from Thorsen Gallery,
return it within 30 days for credit, or refund of the original purchase price.
Returns:
Should your sculpture arrive damaged, please contact us immediately by phone,
e-mail or fax for return instructions. We will resolve the problem as quickly as
possible. Please call us 1.406.837.4366, e-mail: info@ericthorsengallery.com, or
fax: 1.406.837.4520. We will have Fed Ex pick up the package, so please keep the
box and all packing materials. Please do not hesitate to contact us with your
concerns.
Returns without an authorization will not be
accepted. Postage cost for returning items is not covered. If the
return is due to an error we have made then will we refund the postage.
We have a 100% satisfaction guarantee. If, for
ANY reason, you are not satisfied with your limited edition bronze sculpture
purchased from Thorsen Gallery., you may return it within 30 days for credit
toward another sculpture or refund of its original purchase price. Your only
costs would be shipping charges & any necessary repair costs if the sculpture
was damaged while in your possession. Package your return carefully and return
to us, Please include a copy of your sales receipt / invoice.
Thorsen Studio - Frog Gallery
570 Electric Ave Bigfork, MT 59911, US 406-837-4366 email
info@ericthorsengallery.com
QUESTIONS?
email: info@ericthorsengallery.com
or call: 406.837.4366
Thorsen Gallery is a brick and mortar store
selling sculptures
and has been in the mail order business since 1993.
Thorsen Studio - Frog Gallery
570 Electric Ave Bigfork, MT 59911 406-837-4366 email
info@ericthorsengallery.com
Copyright © 2009 Eric Thorsen
All Rights Reserved
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